Privacy Policy

To protect your privacy and security, we will take reasonable steps to verify your identity before limiting your child’s access to MindBuzz. If you wish to do so, please Contact Us. However, please understand that, even after removal, your child’s content may remain viewable in cached and archived pages or by others if a user has copied or stored such content. Moreover, a record your child’s username and content may remain displayed in archived videos posted to our YouTube account. As set forth in our Terms of Service, our current policy is to not grant refunds in the event you choose to deactivate your child’s account / prohibit your child’s access to MindBuzz / remove your child from MindBuzz. Data Security We have implemented commercially reasonable safeguards to protect personal information that we collect and store. Despite these precautions, however, no data security safeguards are foolproof. Unauthorised individuals may find ways to obtain personal information from or to access MindBuzz. Please keep in mind that we cannot and do not guarantee that content posted to MindBuzz will not be viewed by unauthorised persons. Any content that you post or allow your child to post is at your own risk. General Privacy Policy We also collect personal information to make sure MindBuzz works properly and to improve user experience. This may include using your information for analytical purposes. Below is a more detailed explanation of the information we collect and use. Registration information When you create an account with MindBuzz, you are required to provide your name, a username, password, and email address. MindBuzz stores that information to help identify you when you log in and provide you with appropriate information about our service. We need to know exactly who is on our server at all times and we have those players data linked with an adult in case we need to contact them for any reason. Log data Log data is certain information that is automatically collected by our systems when you visit MindBuzz or use the MindBuzz Minecraft server, including the URLs you request, your IP address, and information about the device, browser, and operating system you use when accessing our site. This information will be deleted from our servers after 60 days. Surveys and Questionnaire answers From time to time and especially after a MindBuzz Camp, we may ask you to respond to questionnaires. We will ask you questions intended to help make MindBuzz better and improve you and your child’s user experience. This information will be accessible to researchers associated with MindBuzz, and the anonymized results may be presented as findings in their academic research. Cookie policy Cookies are small data files placed on your computer by websites you visit in order to help them remember certain information about you. MindBuzz sets cookies for authentication purposes. When you log into your account, MindBuzz will place a cookie for the purpose of creating the session and tracking your log-in status. The cookie contains an encrypted user identifier. Most browsers include an option to clear existing cookies or reject new ones. However, if you do this, portions of MindBuzz may not function as intended. This website uses Google AdWords This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the MindBuzz website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin. Data Security MindBuzz will work to secure information submitted to us by our users. However, no data transmission over the internet is completely secure, so we cannot guarantee the absolute security of this data. You use the service at your own risk, and are responsible for taking reasonable measures to secure your account (such as keeping your password secret). Changes to This Policy We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be available at https://learn.mindbuzz.com.au/privacy-policy Contact Us MindBuzz welcomes any questions, concerns, and feedback about this policy. If you have suggestions for us or wish to delete your child’s account, feel free to let us know at Contact Us