You and your child’s privacy is important, and we want to make sure you understand what personal information we collect from our users and why. We also want you to know about our practices so that you can make good decisions about how you and your child use MindBuzz. This policy explains what information we collect about you and your child and what we do with it.
This policy applies to all interactions you and your child have with MindBuzz, including when you or your child post content on our forum and interact with our site through widgets and use of any of our online game servers. In addition to the privacy protections set forth in this policy, we expect that parents will closely monitor their children’s use of MindBuzz and their activity on the interactive portions of our site and subdomains.
Even though the Children’s Online Privacy Protection Act (“COPPA”) does not apply in Australia it is good practice to follow. It requires us to inform parents and legal guardians about how we collect, use and store personal information from children under the age of 13. While we expect that information regarding your child disclosed in the registration process was provided by you as their parent or legal guardian rather than by the child, it is possible that your child will disclose personal information subject to COPPA through their use of MindBuzz. Therefore, we require your consent prior to their enrolment.
Information we collect from children and how we collect it
Information we collect directly
We also collect information about your child from you at the time of registration. We use this information to create aggregate data about our users that allows us to tailor our services and enhance your child’s experience with MindBuzz. In addition, personal information regarding your child, such as their Minecraft username, is collected and used to enable their participation in MindBuzz and use certain interactive features such as the live chat function of Minecraft.
Children can post directly on our site through our forums and during live game play. Through the interactive functions of Minecraft, your child’s username will appear to other users during game play. Campers also have the option to use the live chat function through which they can interact with other players. It is possible that your child will disclose personal information via the live chat function. We occasionally broadcast streaming video of game play on the publicly accessible sections of our website and archive such videos on our YouTube account, which is also accessible to the general public. Your child’s username and messages may appear in those videos should he or she choose to use the live chat function. Parents should closely monitor their children’s use of MindBuzz and information they post to public forums.
Information we collect indirectly
We may also passively collect information about your child. For example, we may collect certain non-personal information from all visitors to MindBuzz, such as IP address, the date and time of visit, time spent on the site, and type of browser used, the operating system used, and ISP from which the visitor receives Internet access and aggregate information regarding pages that users of the site access or visit. This information may be combined with the personal information that we collect from users.
Tracking activities on the site
When the child is logged in, we track the date and time of general system interactions such as password reset requests. This information is associated with your child’s username and helps us follow these types of actions taken
How we use your child’s personal information
We use children’s usernames to monitor their activity on MindBuzz. We may use non-personal information such as information about the pages visited to improve the design, content and performance of our site, or to analyze site usage and the popularity of certain pages of the site.
We may also match the non-personal information we collect from site visitors (such as pages visited) with the personal information (such as the child’s name and age or other account information). Such combined information is kept confidentially in our secure, internal database.
MindBuzz does not disclose you or your child’s personal data
We will not sell, rent or trade your child’s personal information. We will only share your personal data with your consent, and after letting you know what information will be shared and with whom, unless it is otherwise permitted in this policy.
Anonymous, aggregated information that cannot be linked back to an individual user may be presented in findings by researchers associated with MindBuzz.
We may disclose your information if we believe it is reasonably necessary to comply with a law, regulation, or valid legal process. In addition, we may transfer personal information if we are acquired by or merged with another organization.
How to revoke your consent or request deletion of your child’s information
Because the interactive function of Minecraft is an essential part of the MindBuzz experience, revocation of your consent to display your child’s username to other users and to use the live chat function requires that we remove your child’s ability to use the chat function. You may choose to delete your child’s MindBuzz account at any time. If you delete your child’s account, your child’s username will no longer be visible to users of the site, and will be deleted from our servers. We will remove your child’s ability to post on our forums upon request.
To protect your privacy and security, we will take reasonable steps to verify your identity before limiting your child’s access to MindBuzz. If you wish to do so, please contact us using the process described in “Contact Us”below. However, please understand that, even after removal, your child’s content may remain viewable in cached and archived pages or by others if a user has copied or stored such content. Moreover, a record your child’s username and content may remain displayed in archived videos posted to our YouTube account. As set forth in our Terms of Service, our current policy is to not grant refunds in the event you choose to [deactivate your child’s account / prohibit your child’s access to MindBuzz / remove your child from MindBuzz.
We have implemented commercially reasonable safeguards to protect personal information that we collect and store. Despite these precautions, however, no data security safeguards are foolproof. Unauthorised individuals may find ways to obtain personal information from or to access MindBuzz. Please keep in mind that we cannot and do not guarantee that content posted to MindBuzz will not be viewed by unauthorised persons. Any content that you post or allow your child to post is at your own risk.
We also collect personal information to make sure MindBuzz works properly and to improve user experience. This may include using your information for analytical purposes.
Below is a more detailed explanation of the information we collect and use.
When you create an account with MindBuzz, you are required to provide your name, a username, password, and email address. MindBuzz stores that information to help identify you when you log in and provide you with appropriate information about our service. We need to know exactly who is on our server at all times and we have those players data linked with an adult in case we need to contact them for any reason.
Log data is certain information that is automatically collected by our systems when you visit MindBuzz or use the MindBuzz Minecraft server, including the URLs you request, your IP address, and information about the device, browser, and operating system you use when accessing our site. This information will be deleted from our servers after 60 days.
Surveys and Questionnaire answers
From time to time and especially after a MindBuzz Camp, we may ask you to respond to questionnaires. We will ask you questions intended to help make MindBuzz better and improve you and your child’s user experience. This information will be accessible to researchers associated with MindBuzz, and the anonymized results may be presented as findings in their academic research.
Cookies are small data files placed on your computer by websites you visit in order to help them remember certain information about you. MindBuzz sets cookies for authentication purposes.
When you log into your account, MindBuzz will place a cookie for the purpose of creating the session and tracking your log-in status. The cookie contains an encrypted user identifier.
Most browsers include an option to clear existing cookies or reject new ones. However, if you do this, portions of MindBuzz may not function as intended.
This website uses Google AdWords
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
MindBuzz will work to secure information submitted to us by our users. However, no data transmission over the internet is completely secure, so we cannot guarantee the absolute security of this data. You use the service at your own risk, and are responsible for taking reasonable measures to secure your account (such as keeping your password secret).
Changes to This Policy
MindBuzz welcomes any questions, concerns, and feedback about this policy. If you have suggestions for us or wish to delete your child’s account, feel free to let us know at contact us or give us a call at 0481 191 680