To protect your privacy and security, we will take reasonable steps to verify your identity before limiting your child’s access to MindBuzz. If you wish to do so, please Contact Us. However, please understand that, even after removal, your child’s content may remain viewable in cached and archived pages or by others if a user has copied or stored such content. Moreover, a record your child’s username and content may remain displayed in archived videos posted to our YouTube account. Our current policy is to not grant refunds in the event you choose to deactivate your child’s account / prohibit your child’s access to MindBuzz / remove your child from MindBuzz.
We have implemented commercially reasonable safeguards to protect personal information that we collect and store. Despite these precautions, however, no data security safeguards are foolproof. Unauthorised individuals may find ways to obtain personal information from or to access MindBuzz. Please keep in mind that we cannot and do not guarantee that content posted to MindBuzz will not be viewed by unauthorised persons. Any content that you post or allow your child to post is at your own risk.
We also collect personal information to make sure MindBuzz works properly and to improve user experience. This may include using your information for analytical purposes. Below is a more detailed explanation of the information we collect and use.
When you create an account with MindBuzz, you are required to provide your name, a username, password, and email address. MindBuzz stores that information to help identify you when you log in and provide you with appropriate information about our service. We need to know exactly who is on our server at all times and we have those players data linked with an adult in case we need to contact them for any reason.
Log data is certain information that is automatically collected by our systems when you visit MindBuzz or use the MindBuzz Minecraft server, including the URLs you request, your IP address, and information about the device, browser, and operating system you use when accessing our site. This information will be deleted from our servers after 60 days.
Surveys and Questionnaire answers
From time to time and especially after a MindBuzz Camp, we may ask you to respond to questionnaires. We will ask you questions intended to help make MindBuzz better and improve you and your child’s user experience. This information will be accessible to researchers associated with MindBuzz, and the anonymized results may be presented as findings in their academic research.
Cookies are small data files placed on your computer by websites you visit in order to help them remember certain information about you. MindBuzz sets cookies for authentication purposes. When you log into your account, MindBuzz will place a cookie for the purpose of creating the session and tracking your log-in status. The cookie contains an encrypted user identifier. Most browsers include an option to clear existing cookies or reject new ones. However, if you do this, portions of MindBuzz may not function as intended.
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MindBuzz will work to secure information submitted to us by our users. However, no data transmission over the internet is completely secure, so we cannot guarantee the absolute security of this data. You use the service at your own risk, and are responsible for taking reasonable measures to secure your account (such as keeping your password secret).
Changes to This Policy
MindBuzz welcomes any questions, concerns, and feedback about this policy. If you have suggestions for us or wish to delete your child’s account, feel free to let us know at Contact Us