We have changed slightly how players get access to the server and courses.
Please head to the url at ACCESS and choose a subscription. If Covid19 has badly affected your finances there is a pay as you like option. You will then set up a parent account and a parent username so that you can then manage your childs access.
After setting yourself up you can then add your child to your family and he will automagically get whitelisted in that process so they can get on after a few minutes (it's magical but not instant!). They will also be able to login to the Mind Buzz website using the details you set them up with and do some of the online courses and check the forums.